Selling means posting an offer, receiving money from buyers into your own account, and releasing LONIDA to them. Lonida charges vendors nothing. This guide covers how offers are priced, how a trade runs, and the one mistake that costs vendors real money.
A receipt is a picture, not a payment
This is the whole job. Never release coin because a receipt looks right. Open your banking app and confirm the money is actually in your account, and that it has cleared. Releasing is final and cannot be pulled back — forged and edited receipts are the single way vendors lose money here.
Getting approved
Apply from the Vendors page. We ask which payment methods you can offer, the country you will trade from, and roughly what you plan to start with. An admin reviews it and you are told either way — if we cannot approve it, you are told why, and it is not permanent.
Your offers
You set a margin, not a price. The market rate comes from the platform, and your margin sits on top — so your offer keeps pace with the market instead of going stale the moment it moves.
Each offer holds
- A payment method and currency — exactly what a buyer will see.
- Your margin over the market rate.
- Minimum and maximum order sizes.
- The payment window: how long a buyer has to pay before their order closes. Default 30 minutes, and it can be from 10 minutes to 4 hours. Short windows strand buyers who need to reach a banking app; long ones lock your coin behind one buyer who may never pay.
- Your payment details — the account a buyer sends money to. Only shown once a trade is actually live.
Keep your balance loaded
A buyer can only order what you can cover. If your wallet is empty your offers stay visible but nobody can trade against them — the order is refused at the moment they try. Coin held in a live trade does not count as available.
Running a trade
When a buyer orders, your coin is held automatically and you are emailed and notified. The email links straight to that order. There is nothing for you to do until they mark it paid — if they never do, the order closes itself and your coin is freed.
Once they upload a receipt and mark it paid, check your account. Then either release the coin, which needs your confirmation code, or open a dispute if the money is not there.
Disputes
A dispute freezes the coin and hands the decision to an admin. Neither side can move it. Both of you are emailed, and the reason you give is shown to the buyer — so give a real one. Add anything supporting your side in the trade chat; disputes are decided on evidence.
Do not release manually during a dispute
Once a dispute is open, let it be decided. Sending coin outside the trade leaves you with no record that you paid.
The vendor area
Everything lives in one place, reachable from Top Up. Summary shows how your selling is going over any period — orders, completed, coin sold, money received per currency, your completion rate and how long buyers wait on you to release. My Offers is where you create and edit them. Trades is your orders, with a picker when several are running and the chat inside each one.