Privacy Policy

Lonida (“we”, “us”, or “our”) operates the Lonida virtual football management platform, accessible at lonida.com and related subdomains (collectively, the “Service”). This Privacy Policy explains what personal data we collect, why we collect it, how we use it, who we share it with and the rights available to you.

By registering a club, creating an account, or otherwise using the Service, you confirm that you have read and understood this policy. If you do not agree, please do not use the Service.

We collect data in the following categories:

We use the data we collect to:

• Create and manage your club account and authenticate your identity.
• Process transactions, distribute prize money and handle withdrawals.
• Send you service notifications via email and Telegram — including transfer window alerts, match results, platform updates and security notices.
• Detect and prevent fraud, abuse, duplicate accounts and cheating.
• Personalise your in-platform experience and recommend features.
• Conduct analytics to improve the platform and fix technical issues.
• Comply with legal obligations and respond to lawful regulatory requests.
• Enforce our platform rules and Terms of Service.

Where applicable under data-protection law (including the GDPR), we rely on the following legal bases:

We do not sell, rent or trade your personal data. We share it only in the following circumstances:

• Service providers — payment processors, email delivery services, cloud hosting providers and analytics tools that process data on our behalf under strict data-processing agreements.
• Telegram — when you join our community channel you are subject to Telegram's own Privacy Policy in addition to ours.
• Law enforcement or regulators — when required by law, court order or to protect the rights and safety of users or the public.
• Business transfers — in the event of a merger, acquisition or sale of assets, your data may transfer to a successor entity, subject to the same protections described here.

We retain your personal data for as long as your account is active or as needed to provide the Service. Account data is deleted within 90 days of a confirmed account deletion request, except where we are required to retain records for legal, tax or fraud-prevention purposes (typically up to 7 years for financial records). Anonymised or aggregated analytics data may be retained indefinitely.

We implement industry-standard technical and organisational measures to protect your data, including:

• Encryption in transit (TLS 1.2 or higher) for all data transmitted between your browser and our servers.
• Encryption at rest for sensitive data stored in our databases.
• Access controls restricting data access to authorised personnel only.
• Regular security audits and vulnerability assessments.
• Device fingerprinting and fraud-detection algorithms to identify suspicious activity.

No method of transmission over the internet is 100% secure. If you believe your account has been compromised, contact us immediately at privacy@lonida.com.

We use cookies and similar technologies for:

• Session management — keeping you logged in across page loads.
• Analytics — understanding how pages are used (e.g. via anonymised visit data).
• Conversion tracking — measuring pre-registration and sign-up events for advertising campaigns (e.g. Facebook Pixel via the #success URL fragment).
• Fraud prevention — identifying unusual patterns that may indicate account abuse.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect platform functionality.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

To exercise any of these rights, email us at privacy@lonida.com. We will respond within 30 days.

The Service is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us at privacy@lonida.com and we will delete it promptly.

Lonida operates globally. Your data may be transferred to and processed in countries outside your home jurisdiction. Where such transfers occur, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the European Commission — to protect your data in accordance with applicable law.

We may update this Privacy Policy from time to time to reflect changes to our practices or applicable law. We will notify registered users of material changes via email and will update the effective date at the top of this page. Continued use of the Service after a change constitutes acceptance of the revised policy.

For any questions, requests or concerns about this Privacy Policy or our data practices: